RENTAL QUALIFICATION CRITERIA


All applicants are evaluated using the same written criteria in compliance with Fair Housing laws. Approval decisions are based on the following standards:


Income:

  • Gross household income must be at least three (3) times the monthly rent.
  • Income must be verifiable through recent pay stubs, tax returns, or other acceptable documentation.


Credit History:

  • Credit history is reviewed for payment patterns, outstanding collections, charge-offs, judgments, and overall financial responsibility.
  • Medical collections and student loans may be evaluated differently from consumer debt.
  • Credit decisions consider the overall credit profile, not solely a numerical score. 


Rental or Mortgage History:

  • Minimum of two (2) years of verifiable housing history.
  • No unpaid balances owed to prior landlords or mortgage lenders.
  • No prior evictions within the past seven (7) years.


Criminal Background:

  • Screening conducted in compliance with HUD guidance.
  • Decisions are based on the nature, severity, and recency of conviction.
  • Arrest records alone are not considered.


Occupancy Standards:

  • Occupancy limits comply with local and federal guidelines\


Security Deposit:

  • Typically equal to one month’s rent; may vary based on screening results.


These criteria are applied consistently to all applicants in accordance with Equal Housing Opportunity laws.

Mecklenburg County


  • Charlotte

    Bellsouth (Local Phone)

    888-764-2500


    Time Warner Cable 

    877-556-4892


    Duke Energy

    800-777-9898


    Piedmont Natural Gas

    800-752-7504


    Charlotte Sanitation

    704-336-2673


    Charlotte Utilities (Water/Sewer)

    704-336-7600

  • Cornelius

    Bellsouth (Local Phone)

    888-764-2500


    Prestige Cable

    704-663-6632


    Energy United

    800-522-3793


    Public Services (Gas)

    877-776-2427


    Waste Management

    800-927-8362


    Charlotte Utilities (Water/Sewer)

    704-336-7600

  • Davidson

    Bellsouth (Local Phone)

    888-764-2500


    Prestige Cable

    704-663-6632


    Duke Energy

    800-777-9898


    Public Services (Gas)

    877-776-2427


    Town of Davidson (Waste Svcs)

    704-892-7591


    Charlotte Utilities (Water/Sewer)

    704-336-7600

  • Huntersville

    Bellsouth (Local Phone)

    888-764-2500


    Prestige Cable

    704-663-6632


    Energy United

    800-522-3793


    Piedmont Natural Gas

    800-752-7504


    Town of Huntersville (Waste Svcs)

    704-875-6541


    Charlotte Utilities (Water/Sewer)

    704-336-7600

  • Matthews

    Alltel (Local Phone)

    704-847-4828


    Time Warner Cable

    877-556-4892


    Duke Energy

    800-777-9898


    Piedmont Natural Gas

    800-752-7504


    Republic Services (Waste Svcs)

    704-393-6900


    Charlotte Utilities (Water/Sewer)

    704-336-7600

  • Mint Hill

    Bellsouth (Local Phone)

    888-764-2500


    Time Warner Cable

    877-556-4892


    Duke Energy

    800-777-9898


    Piedmont Natural Gas

    800-752-7504


    Residential

    704-545-9726


    Charlotte Utilities (Water/Sewer)

    704-336-7600

  • Pineville

    Town of Pineville (Local Phone)

    704-889-2001


    Time Warner Cable 

    877-556-4892


    Town of Pineville (Electricity)

    704-889-4898


    Piedmont Natural Gas

    800-752-7504


    Republic Services (Waste Svcs)

    704-393-6900


    Charlotte Utilities (Water/Sewer)

    704-336-7600

Iredell County, etc.


  • Mooresville

    Bellsouth (Local Phone)

    888-757-6500


    Time Warner Cable

    704-377-9600


    Duke Energy

    800-777-9898


    Piedmont Natural Gas

    877-776-2427


    Town of Mooresville (Waste/Water/Sewer)

    704-663-3800

  • Other Utility Companies

    Carolina Water Service

    704-525-7990 (phone)

    704-525-7330 (fax)


    Aqua North Carolina, Inc. (Sewer only)

    877-987-2782

     

Cabarrus County


  • Concord

    CTC Communications (Local Phone)

    704-722-2000


    Time Warner Cable

    877-556-4892


    Duke Energy

    800-777-9898


    PSNC Natural Gas

    877-776-2427


    City of Concord (Waste/Water/Sewer)

    704-920-5555

  • Harrisburg

    CTC Communications (Local Phone)

    704-722-2000


    Time Warner Cable

    877-556-4892


    Duke Energy

    800-777-9898


    PSNC Natural Gas

    877-776-2427


    City of Harrisburg (Waste/Water/Sewer)

    704-455-5614

  • Kannapolis

    CTC Communications (Local Phone)

    704-722-2000


    Time Warner Cable

    877-556-4892


    Duke Energy

    800-777-9898


    PSNC Natural Gas

    877-776-2427


    City of Kannapolis (Waste/Water/Sewer)

    704-933-1133